Privacy Policy

Welcome

At Provision Care Group, LLC. (Provision Insurance Agency), we understand that your health is a very personal matter, and we appreciate the trust you place in us to treat your information carefully and sensibly. This Privacy Statement applies to www.provisioncaregroup.com, owned and operated by Provision Care Group, LLC. As part of our commitment to honoring your privacy, we provide this policy (“privacy policy“) to make you aware of what information Provision Care Group gathers from you, the choices you have about the way your information is used, and to explain how we guard your information. We hope this policy will help you make informed decisions about sharing information with us.

Information Collection

In connection with your use of Provision Care Group services, we may request and store various information from you:

When scheduling a consultation and using Provision Care Group services, we request and store some of your personal and health information, including, but not limited to, name, address, email, insurance information, medical provider information, and medical bill data. This information needs to be collected, maintained, and made available to Provision Care Group professionals so that we can administer our insurance broker program on your behalf.
Email, fax, and electronic file communication that you send to us via the links on our Website may be shared with insurance professionals, customer service specialists, and/or the Provision Care Group employee who is most likely to be able to address your inquiry. If you provide personal and health information in your email, it will be used only for the purposes of answering your email. From time to time, we may send you service-related emails, such as a welcome email when you register with our Website. You may unsubscribe by replying to any emails and asking to be removed from future emails.
In addition to the individual-oriented information above, Provision Care Group may collect and store aggregate user statistics and other information about the online activities of customers, such as tracking the number of customers who use certain features of our service.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement.

Use of your information

Provision Care Group uses the information collected from the site to conduct our consultation and broker services and provide you with related information services.

As is true of most Web sites, we use a third-party tracking service to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Provision Care Group and our partners, analytics, or service providers use technologies such as cookies or similar technologies. We may receive reports based on the use of these technologies by these companies on an aggregated basis. We use this information, which does not identify individual users, to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.

Disclosure of your information

The personal and health information you provide will not be disclosed to third parties for their promotional purposes but rather will be used to identify you and assist you in contracting with chosen healthcare providers. Your information will only be made available to you, your healthcare provider, and Provision Care Group. In certain situations, Provision Care Group may be required to disclose personal data in response to lawful requests by public authorities. In the event personal information must be disclosed to judicial or other government agencies subject to laws, statutes, warrants, subpoenas, or similar legal processes and other governmental orders, Provision Care Group shall disclose only such part of the Personal Information as is specifically required by the terms of such legal order.

Other Privacy Information

Please remember that any information you voluntarily disclose online, in any news or message postings or chat rooms, may be collected and used by others without your permission. Furthermore, provide any information to parties who provide Websites that are linked to or from Provision Care Group. Different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review these Websites’ policies before revealing any sensitive or personal information.